Ustaff360 (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store information when you interact with us via Facebook Messenger.

1. Information We Collect
When you contact us through Facebook Messenger, we may collect:

Your public profile name
Your Facebook ID
Message content
Timestamps and message history
This data is used solely for communication purposes and to improve customer support.

2. How We Use Your Information
We use the collected data to:

Respond to inquiries and support requests
Route messages to our support system (3CX)
Improve response quality and internal team efficiency
We do not sell, share, or rent your personal information to third parties.

3. Data Storage and Security
Messages sent to us via Facebook are securely transmitted to our 3CX system. We implement standard security protocols to safeguard data. However, users should avoid sharing sensitive personal or health information through Messenger.

4. Your Rights
You may request to:

Access the personal data we have about you
Request deletion of your message history
To do so, contact us at hello@ustaff360.com.

5. Third-Party Services
Facebook and 3CX may also collect data in accordance with their own privacy policies. We are not responsible for their practices.

6. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.

7. Contact Us
If you have any questions about this policy, please contact:

Ustaff360
Email: hello@ustaff360.com
Website: https://ustaff360.com